FAQs

1

IS THERE A FEE TO PERFORM THE AUDIT OF OUR WORKERS’ COMP POLICY?

No, we work strictly on a contingency basis. There are no upfront costs. If we’re unable to recover any overpaid premiums, there’s no cost at all. Zero risk!

2

WHAT IS THE TYPICAL RECOVERY FOR YOUR CLIENTS?

On average our clients can expect a 15% recovery of their annual insurance premium. Sometimes that recovery can be as much as 40% of the annual premium.

3

ARE YOU GOING TO TRY AND SELL US INSURANCE AND REPLACE OUR EXISTING POLICY/BROKER?

Absolutely not. We’re not in the business of selling insurance. Our only goal is to recover your money and fix any mistakes that will hopefully lead to lower insurance premiums for the future.

4

WE’RE VERY BUSY. I DON’T HAVE TIME FOR ANOTHER PROJECT. HOW MUCH OF MY TIME WILL THE AUDIT TAKE?

We completely understand. That’s why we make our process as simple and convenient as possible. Our experienced team will make sure your involvement is minimal so there’s little to no disruption to your daily operations.

5

WE’RE CONCERNED ABOUT CONFIDENTIALITY OF THE INFORMATION PROVIDED. WHO WILL SEE THE INFORMATION?

Privacy and confidentiality are of the utmost importance to us. We have a strict confidentiality clause as part of our agreement and would be happy to sign any additional Disclosure Agreements at your request. Only the staff of Recovery Guardian and our audit partner will review the information.

6

MY INSURANCE COMPANY JUST PERFORMED AN AUDIT. WHY DO I NEED YOUR SERVICES?

Our audit is different. Insurance companies perform an annual audit to determine the actual payrolls for the past policy year. The auditor who works for the insurance company is there to adjust your company’s estimated payroll to the actual payroll figures—not to locate overcharges.

7

HOW WILL MY AGENT/BROKER HANDLE THE NEWS THAT THEIR WORK IS BEING AUDITED?

Most agents/brokers have their clients’ best interest as a priority, which is why they partner with us to assist their clients in recovering their overpaid premiums.

8

WHY DO WE NEED YOUR SERVICES WHEN MY AGENT ALREADY DOES THIS FOR US?

Workers’ comp audits is all we do. It’s virtually impossible for your agent to verify all the details involved in your premium calculations.